Starting the Work Conversation
A short script for case managers introducing employment as a recovery goal without pressure.
Resource Library
A working library for the full supported employment workflow
Browse by category. Each section includes practical tools, scripts, and worksheets you can adapt for your program.
Client Engagement
How to talk with clients about work, motivation, fear, symptoms, and confidence in everyday conversations.
When a Client Says 'I Can't Work'
Reframing techniques and gentle exploration questions for ambivalence and discouragement.
Talking About Symptoms and Work
How to validate symptom concerns while keeping the door open to part-time or low-stress roles.
Family-Inclusive Employment Conversations
Engaging family members as supports — not gatekeepers — in the work decision.
Referral Tools
Forms, screeners, and conversation aids for clean handoffs from clinical teams to employment specialists.
Supported Employment Referral Checklist
What case managers should gather before referring — interests, schedule, transportation, benefits status.
Eligibility Screener
A quick yes/no tool that confirms a client meets program criteria and is interested in competitive work.
Case Manager Handout
One-page printable explaining what supported employment is and is not — for posting in shared spaces.
Vocational Assessment
Interest inventories, work history forms, and readiness questions used in early career planning.
Work History Worksheet
A structured intake form that captures past jobs, what worked, what didn't, and what the client wants next.
Interest Inventory (Plain-Language Version)
Accessible interest survey designed for people who haven't worked recently or are new to the workforce.
Readiness Conversation Guide
Open-ended questions that surface practical readiness factors — without making readiness a barrier.
Resume & Interview Support
Templates and worksheets for building first resumes, preparing for interviews, and managing anxiety.
Resume Builder Worksheet
A plain-language form that helps clients gather work history, skills, and references for their first resume.
Mock Interview Question Pack
Common interview questions with sample answers and follow-up coaching prompts.
Interview Anxiety Toolkit
Grounding techniques, talking-point cards, and a pre-interview routine for clients with high anxiety.
Benefits & Employment
Plain-language explanations of SSI, SSDI, Medicaid, and work incentives — and when to refer for formal counseling.
Benefits & Work — One-Page Overview
What changes when a client starts earning income, in non-technical language.
Work Incentives Glossary
Trial Work Period, Substantial Gainful Activity, Impairment-Related Work Expenses — defined simply.
When to Refer for Benefits Counseling
Clear triggers for referring a client to a certified Work Incentives Practitioner or WIPA program.
Job Development
Employer outreach scripts, contact logs, and matching tools for employment specialists and job developers.
Employer Cold-Call Script
A respectful, person-first script for first contact with a hiring manager — without disclosing diagnoses.
Employer Contact Log Template
Simple spreadsheet for tracking outreach, follow-ups, and warm leads across the local labor market.
Job Match Worksheet
Aligns a specific client's interests, schedule, and support needs with target job categories.
Job Retention
Follow-along plans, accommodation tools, and disclosure decision aids for the first 90 days and beyond.
First 90 Days Follow-Along Plan
A structured weekly check-in template for the most fragile period of a new placement.
Disclosure Decision Worksheet
Helps clients decide whether, when, what, and to whom to disclose at work.
Workplace Coping Toolkit
Strategies for managing symptoms, sensory overload, breaks, and difficult conversations on the job.
Reentry & Employment
Resources for returning citizens with behavioral health challenges navigating employment after incarceration.
Reentry Employment Roadmap
A step-by-step planning tool covering documentation, housing stability, and first job targets.
Talking About a Conviction in Interviews
Honest, brief, forward-looking framing scripts — informed by employer best practices.
Fair Chance Employer Outreach
How to identify and approach Fair Chance and second-chance employers in your community.
Peer Support & Employment
Tools for peer specialists helping clients explore work as part of their own recovery story.
Peer-Led Work Conversation Guide
How peer specialists can share their own employment journey to open up exploration safely.
Recovery & Work Story Template
A reflective worksheet clients can use to connect their recovery progress to work goals.
Peer + Employment Specialist Collaboration Sheet
Roles, boundaries, and warm-handoff practices between peer support and SE staff.